Privacy Policy

At Kowski Construction ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or consultation
• Fill out a contact form on our website
• Subscribe to our newsletter
• Communicate with us via phone, email, or social media
• Book our landscaping services

The personal information we collect may include:

• Name (first and last)
• Email address
• Phone number
• Property address
• Project details and preferences
• Payment information (processed securely through third-party payment processors)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide landscaping services, respond to inquiries, and schedule consultations
• Communication: To contact you regarding your projects, quotes, appointments, and service updates
• Improvement: To improve our website, services, and customer experience
• Marketing: To send you promotional materials, newsletters, and special offers (with your consent)
• Legal Compliance: To comply with applicable laws and regulations
• Business Operations: To maintain records, process payments, and manage customer relationships

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Payment processors
• Email marketing platforms
• Website hosting services
• Analytics providers

These service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and authentication procedures
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

Under Canadian privacy laws (including PIPEDA), you have the following rights:

• Access: You can request access to the personal information we hold about you
• Correction: You can request corrections to inaccurate or incomplete information
• Deletion: You can request deletion of your personal information (subject to legal requirements)
• Objection: You can object to certain uses of your information
• Withdrawal of Consent: You can withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie practices, please refer to our Cookies Policy.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms, supplier sites). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on the type of information and the purpose for which it was collected.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of Canada. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than Canada.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Kowski Construction
Email: hello@kowskiconstruction.ca
Phone: (403) 831-1563
Address: Serving Calgary, AB and surrounding areas

13. Consent

By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.